A shipment exception occurs when a package experiences an unforeseen event that deviates from the expected delivery timeline or route. This situation indicates that the normal flow of the delivery process has been interrupted. Examples include adverse weather conditions, customs delays, incorrect addresses, security issues, or mechanical problems with the transport vehicle.
Understanding these occurrences is crucial for effective supply chain management and customer communication. Awareness allows proactive problem-solving, mitigation of potential delivery disruptions, and enhanced customer satisfaction through timely updates and alternative solutions. Historically, such issues were more difficult to track, but advanced tracking systems now provide greater visibility and allow for quicker responses to logistical challenges.
