The core function is to act as intermediaries between shippers needing to transport goods and carriers possessing the capacity to move those goods. These professionals do not own trucks or other transportation equipment. Instead, they leverage their industry knowledge and established networks to find suitable carriers for shippers, ensuring efficient and cost-effective delivery. They negotiate rates, arrange pickup and delivery schedules, and manage the necessary paperwork.
Their value lies in streamlining the shipping process for both shippers and carriers. Shippers gain access to a wider range of transportation options and competitive pricing without the burden of direct negotiation. Carriers benefit from a consistent stream of loads, optimizing their operational efficiency and minimizing empty miles. This model has evolved significantly, becoming an integral component of the modern logistics industry.